How Timpte & Northland Capital Deliver for Customers

Timpte and Northland Capital have built a strong, long-standing partnership rooted in providing personalized service to help customers succeed. Joe Tesar, a Timpte’s sales representative based in their corporate-owned location in Cedar Rapids, Iowa, consistently relies on Northland Capital’s equipment financing program as a convenient tool to ensure his customers have access to the financing they need to keep their operations running smoothly. It’s the seamless experience that truly sets them apart.

Recently, Joe found himself navigating a challenging situation with a customer who was financing a new trailer through Northland Capital. The deal included a trade-in, but the title for the trade-in was in a family member’s name, which added a layer of complexity.

Recognizing the importance of getting everything sorted quickly, Joe and the customer set up a meeting at the nearest DMV. Once there, the DMV staff explained that they couldn’t move forward without a specific form to complete the title package – one that had to come from Northland Capital. They were doubtful the form could be obtained on short notice and even more skeptical about reaching someone from the finance company in time.

Despite the DMV staff’s skepticism, Joe called Northland Capital’s main line and explained the situation. The receptionist immediately connected him with the operations team. Before Joe had even ended the call, the DMV staff received the required form via email. They were amazed by the prompt response and efficient service.

“Northland Capital’s exceptional service turned a nightmare into a smooth process,” Joe said. “When the DMV staff doubted they would receive the necessary form in time, Northland Capital’s team proved them wrong. They provided the form almost instantly, impressing the DMV staff with their efficiency. This level of service is what I’ve come to expect from Northland Capital, and I truly appreciate everything they do.”

Paul Pfannenstein, VP of Business Development at Northland Capital, summed it up best: “Our team strives to deliver their best work everyday, going above and beyond expectations.”

For over 20 years, Timpte has partnered with Northland Capital to deliver tailored financing solutions – such as popular lease purchase options, that play a pivotal role in helping Timpte meet the diverse needs of their customers.